Companies will apologize for anything.
Remember when I wrote a completely neutral, disinterested consumer letter to Garnier Fructis?
Well, they got back to me:
That's $10 I've "earned" from my labor. That pays for registering this domain for a year. Maybe if I complain to Fort Knox I'll get a complimentary bar of gold.
Ooh, I should complain to Elizabeth Berg about something.
Tuesday, April 1, 2008
Maybelline/Garnier Writes to Brett
